I just wanted to jump through the phone this morning! I was referred to a friend by a home builder I know as their basement flooded from a pipe burst last night. They were thrilled that I'd come out this morning and told me they already had a claim number started and just wanted me to do that ever I had to just to make it right again. Perfect job. I'm on my way out and I get the text: "Sorry but our adjust Strongly Suggests we use their preferred vendor Serv-Pro..... I'm sorry. Have a good day" Boy the things I almost typed back.... What would say? How would you try to keep the job?